Terms & Conditions

1. Booking Confirmation

A booking is confirmed once you have received a signed contract and the deposit has been received. Until this point, the date is not guaranteed and may be offered to other clients.

2. Payment Terms

A 25% non-refundable deposit is required to secure your booking. The remaining balance is due 14 days before your event date.

Payment can be made via bank transfer or card. All prices quoted are inclusive of travel within the specified radius for your package.

3. Cancellation Policy

• More than 90 days before event: Full refund minus deposit
• 30-90 days before event: 50% of total fee retained
• Less than 30 days before event: Full fee retained

If we need to cancel due to illness or emergency, we will endeavour to provide a suitable replacement or offer a full refund.

4. Performance

We will arrive at the agreed time and perform for the agreed duration. We require a reasonable working environment with adequate lighting and space to perform safely.

For outdoor events, we reserve the right to pause or cease performance if weather conditions become unsuitable.

5. Liability & Insurance

Beyond The Magic holds £10 million public liability insurance. Certificates can be provided upon request for venue requirements.

6. Photography & Video

We may take photographs or video during your event for promotional purposes. If you do not wish for your event to be used in this way, please inform us in writing before the event date.

7. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond their reasonable control, including but not limited to acts of God, government restrictions, pandemic, or severe weather.

8. Contact

For any questions regarding these terms, please contact us at info@beyondthemagic.co.uk