Privacy Policy

1. Who We Are

Beyond The Magic is a professional entertainment service based in the United Kingdom. When you use our services or website, we may collect certain personal information from you. This policy explains how we handle that information.

2. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email, phone number)
• Event details (date, venue, type of event, guest count)
• Messages and correspondence
• Payment information (processed securely via third-party providers)

We also automatically collect certain information when you visit our website, including your IP address, browser type, and pages visited.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes
• Process bookings and provide our services
• Send booking confirmations and event-related communications
• Improve our website and services
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Under GDPR, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request transfer of your information

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@beyondthemagic.co.uk